Claims—Where the Rubber Meets the Road

Insurance is an interesting business, as many customers may go for long stretches without interacting with their insurance company. That’s because insureds typically reach out to their carriers only when they experience a loss. Understanding that each claim lets us prove that policyholders have made the right choice in selecting OneBeacon as their insurance provider, our claims representatives are specialized experts who know their target industry well, and who consequently really understand the issues customers face when dealing with a loss.

Our goal is to work through the review and settlement of claims based on policy coverages, as smoothly and rapidly as possible. And what better way to appreciate this commitment to expertise than by hearing from one of our claims consultants firsthand? We recently posted a video clip on our Technology Insurance website featuring Janet Hansmeier, a 25-year claims professional with deep expertise in Medical Technology claims handling.

We encourage you to visit: to hear Jan describe her role and claims handling at OneBeacon.

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